Both formal and informal feedback are collected from students, and utilized in improving student experience in the institution in several ways.
* Student feedback on teachers is collected semester wise and teachers are given a consolidated report of the same. Teachers also collect feedback on classes informally
* Services which included seeking suggestions. The complaints and suggestions are forwarded to the Principal for suitable action and many corrective measures will be taken wherever possible.
* Students may drop their feedback, problems or grievances in the general suggestion box and the concerned authorities aid in resolving the issue.
* College has a separate examination grievance redressal cell, an admission grievance cell, an anti-sexual-harassment cell(ICC) and an antiragging cell. The details of the committee members are available on the website.
* Students can express their grievance in writing to the members who convene a meeting to address the issue. A complaint box is kept to receive grievances, if any.
* Students also meet their mentors and counselors and get their problems addressed, separately first and then together, if required.
* When student feedback was collected on campus services, the complaints appeared to be related to infrastructure constraints and some related to the library, which have been attended to.
* A limitation to this mechanism is that the requirement of providing complaints in writing often discourages students from following up. Therefore the problem is better addressed by mentors, discipline committee convenor and senior faculty. If serious issues are identified, the concerned teacher or other persons involved are informed along with the Principal.
The team of Mentors on campus helps and supports our students. Their conversations, issues and feedback are kept anonymous and needful is done to resolve the issues.
Preventive steps
* To facilitate a safe environment that is free of sexual harassment
* To provide behaviors that creates an atmosphere that ensures gender equality and equal opportunities
Remedial steps
* To ensure that the mechanism for registering complaints is safe, accessible and sensitive
* To take cognizance of complaints about sexual harassment, conduct enquiries, provide assistance and redressal to the victims and take action against the harasser, if necessary
* To make arrangements for appropriate psychological, emotional and physical support in the form of counseling, security and other assistance to the victim if so desires
| S.No | Name | Designation & Department | Position |
|---|---|---|---|
| 01 | Ms. M. Padmaja | Lecturer in Chemistry | Convener |
| 02 | Smt. K.M.S. Sailaja Rani | Lecturer in Computer Science | Member |
| 03 | Smt. G. Sandhyavali | Superintendent | Member |
| 04 | Ms. M. Prema Leela | Record Assistant | Member |
| 05 | Sri M. Purna Chandra Rao | Advocate | Member |
| 06 | Kum. D. Harika | Student | Member |
The Committee shall meet as and when any complaint is received by it. Complaint may be received by any member of the committee. The Committee may direct the complainant to prepare and submit a detailed statement of incidents if the written complaint lacks exactness and required particulars, within a period of two (2) days from such direction or such other time period that the Committee may decide.
The Committee shall direct the accused students to prepare and submit a written response to the complaint / allegations within a period of four (4) days from such direction or such other time period as the Committee may decide.
Each party shall be provided with a copy of the written statement(s) submitted by the other. The party against whom the document / witness is produced shall be entitled to challenge / cross-examine the same.
The Committee shall sit on a day-to-day basis to record and consider the evidence produced by both parties. As far as practicable, all proceedings of the Committee shall take place in the presence of both parties. Minutes of all proceedings of the Committee shall be prepared and duly signed by the members of the Committee.The Committee shall make all endeavours to complete its proceedings within a period of seven (7) days from the date of receipt of complaint.
The Committee shall record its findings in writing supported with reasons and shall forward the same with its recommendations, to the Principal, within a period of five (5) days from completion of the proceedings before it. In case the Committee finds that the facts disclose the commission of a criminal offence by the accused person, this shall be specifically mentioned in the Committee’s report.
If, in the course of the proceedings before it, the Committee is satisfied that a prima facie case of sexual harassment is made out against the accused student and that there is any chance of the recurrence of any such action, or that it is required to do so in the interests of justice, it may, on the request of the complainant or otherwise, disciplinary action could be initiated in the form of:-
=> Warning
=> Written Apology
=> Bond of good behavior
=> Adverse remarks in the confidential report
=> Suspension
=> Dismissal
=> Any other relevant mechanism
If, in the course of the proceedings before it, the Committee is satisfied that any person has retaliated against / victimized the complainant or any person assisting the complainant as a result of the complaint having been made or such assistance having been offered, the Committee shall report the same in writing, to the Principal, with reasons and with recommendations of the action to be taken against such person.
If, at the culmination of the proceedings before it, the Committee is satisfied that the complainant has knowingly brought false charges of sexual harassment against any person, it shall report the same in writing to the Principal/Management, with reasons and with recommendations of the action to be taken against such person.
1. The committee members convene a meeting to discuss or judge the severity and genuinity of the complaint.
2. Committee conducts an investigative enquiry about pros and cons of the
complaint and submits its report along with the recommendations to the principal of the college.
3. After thorough discussion with the committee, on the recommendations, the principal takes further action in accordance with severity of the complaint.
4. Action taken against the complaint will be circulated to every class and
pasted on the notice board.
